Terms & Conditions

1. General Information

• ​This website is operated by Delegate, an independent Virtual Assistant service.

• All content, including text, design, portfolio samples, and downloadable materials, are the intellectual property of Delegate unless otherwise noted.

• Unauthorized reproduction, copying, or distribution of materials is strictly prohibited.

• I reserve the right to update or revise these Terms & Conditions at any time, with changes effective immediately upon posting.

 

2. Services Offered

• Services may include (but are not limited to): administrative support, calendar and email management, data entry, content creation, graphic design, social media marketing/management, marketing research, and general virtual assistance.

• Services described on the website are subject to availability and may vary depending on client needs.

• Engagement in services will only begin once terms, scope, and payment have been agreed upon in writing (via email or contract).

 

3. Portfolio & Work Samples

• Portfolio materials displayed are either sample projects or works I have been permitted to share.

• These are presented solely for the purpose of showcasing skills and do not represent a guarantee of identical results for future clients.

• Client-specific projects remain the property of the client unless otherwise agreed upon.

 

4. Client Responsibilities

• Clients are expected to provide clear instructions, accurate information, and timely feedback to ensure the smooth completion of tasks.

• Delays caused by missing or unclear information are not the responsibility of Delegate.

• Clients are responsible for reviewing and approving deliverables before publishing, sharing, or implementing them.

 

5. Payments & Refunds

• Payment terms will be agreed upon before the start of any project. Options may include hourly rates, project-based fees, or monthly retainers.

• Payments must be made according to the agreed-upon schedule. Late or missed payments may result in suspension of services.

• Refunds are generally not provided once work has commenced, unless otherwise agreed in writing.

 

6. Confidentiality & Data Protection

• All information, files, and communication shared by the client will be treated as strictly confidential.

• Confidential data will not be shared, disclosed, or sold to third parties.

• Clients are responsible for ensuring that any materials they provide do not infringe upon third-party rights.

 

7. Limitation of Liability

• While I strive for accuracy and efficiency, I cannot guarantee error-free work at all times.

• I will not be held liable for any indirect, incidental, or consequential damages arising from the use of my services, including loss of profit, data, or business opportunities.

• Clients retain full responsibility for the use of deliverables produced.

 

8. Termination of Services

• Either party may terminate the working relationship at any time with written notice.

• In the event of termination, the client is responsible for payment of all completed work up to the termination date.

 

9. Governing Law

• These Terms & Conditions shall be governed by and construed in accordance with the applicable laws of Philippines.

• Any disputes arising from these terms will be subject to the jurisdiction of the local courts.

 

10. Contact Information

• For questions or concerns about these Terms & Conditions, please contact: annetl1606@gmail.com